Case
Studies.

Vitec developed a system that will increase efficiency which decreases the costs to the customer.

Challenge


THE CITY OF DETROIT HAD WORKED WITH THE PREVIOUS SUPPLIER FOR 9 PLUS YEARS AND WAS CHALLENGED TO UNDERSTAND THEIR FREIGHT SPEND AND SERVICE DELIVERY TO THEIR MECHANICS.

Lack of control / visibility of parts inventory on hand.

There was limited control / accountability for obsolete inventory.

The City of Detroit wanted a supplier that could provide quality brand–neutral auto parts for it’s fleet.

There was no metric to show how well the parts room was responding to mechanics request for parts.

Solution


Established a portal for real time inventory sharing with customer.

An obsolete program was established with specific steps to manage the growth and reduce the existing non-usable/obsolete inventory.

Vitec provided a broad offering of OEM vendors and re-manufactured parts in the most cost effective manner to meet the customer performance expectations.

Vitec developed a daily dashboard to show first time request for parts.

Results


The Ways the Client Benefitted

Tremendous improvement in part delivery performance.

Provided complete visibility and transparency of the inventory.

Evolved into a pure partnership that has resulted in significant savings to the customer.